knowngood.sh
menu

total.reviews

total.reviews · visit site →

Probe-verified · tier 2 · checked 1 Oct 2026

Independent review network providing verified customer reviews, lab-test verification, and side-by-side comparisons for vendors across 330+ industries worldwide.

customer support softwarecustomer-support-software

What we tested

Probed live on 1 Oct 2026 against rubric v1.2. 5 of 5 checks passed.

PROBE-VERIFIEDtier 2 of 3
✓Markdown negotiationAccept: text/markdown
✓llms.txt/llms.txt
✓API catalogRFC 9727
✓MCP endpoint answers tools/list
on 26 Sep 2026
initialize → tools/list, no credentials
✓MCP server card
/.well-known/mcp/server-card.json · present; its server answers
not scored
—Platform-supplied
no
not scored
✓Other agent files at well-known paths
agent-skills/index.json · oauth-authorization-server · oauth-protected-resource · http-message-signatures-directory · found: Agent Skills index
not scored

What its MCP server offers

We connected, ran tools/list, and recorded what came back on 1 Oct 2026. 4 tools.

get_vendorsearch_vendorscompare_vendorsget_lab_tests

Context

82 sites in the index share the category customer support software. 21 transactional sites share it.

How we grade

Three tiers. Every listing shows which one it has reached, and when. The rubric.

tier 1
Declared
The site says agents are welcome in its robots.txt. A permission, not a capability.
✓
tier 2
Probe-verified
We fetched the site and tested each signal ourselves. Dated, repeatable, re-checked on a schedule.
this site · 1 Oct 2026
tier 3
Behaviourally verified
An agent completed the action end to end — booked, bought, submitted — and it worked.
coming
Own this site?

Behavioural verification — an agent completing your key actions end to end, with the date published here — opens to a small founding cohort first. Leave an email to be in it.

Related verified sites

Promatch Agency
Promatch Agency provides domestic staffing services in Thailand, including maid, nanny, elderly caregiver, and driver placement, with clear contracts, guarantees, and professional training. Services cover Bangkok, surrounding provinces, and nationwide.
customer support software
Feelingstream
Conversational-analytics platform analyzing customer calls, chat, and email to provide multilingual speech-to-text, automatic summaries, quality scoring, and agent assist for insurance, banking, telecom, utilities, and logistics sectors.
customer support software
Whatsable
Whatsable provides WhatsApp Business automation for teams, enabling messaging from verified numbers with templates, campaigns, AI bots, shared inbox, webhooks, and real-time analytics, integrated with Zapier, Make, n8n, and CRMs.
customer support software
CraftCX
Documentation and tools to understand and improve the quality of AI-powered customer support, including AXIS conversation scoring, policy monitoring, failure analysis, and integrations with helpdesks like Front, Gorgias, Intercom, and HubSpot.
customer support software
SiteGPT
SiteGPT builds and manages AI customer-support chatbots trained on website content, enabling automated support, lead capture, and human handoff via CLI, MCP server, REST API, and chat widget, serving customers globally from Bangalore, India.
customer support software
Agile
Documentation site for Agile platform providing modules and tools to manage customer support tickets, sales leads, CRM, email accounts, API integrations, and organizational settings, primarily serving Brazilian users.
customer support software
SiteGPT
SiteGPT builds and manages AI customer-support chatbots trained on website content, enabling automated support, lead capture, and human handoff via CLI, MCP server, REST API, and chat widget, serving customers primarily in Bangalore, India.
customer support software
Chatwoot Developer Docs
Developer documentation for Chatwoot, an open-source customer support platform, providing APIs, integrations, CLI tools, deployment guides, and development guidelines for building and managing customer support solutions.
customer support software

Record generated from a live database query. Method: about the index.

How we found this site: it declared agent access.