# odilelabs.com — customer support software — 2 of 5

Home > Browse > By country > United States > odilelabs.com

> Probe-verified (tier 2 of 3). Last checked 2026-09-26. 2 of 5 capability checks passed. 2 unknown.

- host: odilelabs.com
- url: https://odilelabs.com/
- category: customer support software
- type: business
- country: US
- locations: FL
- language: en

## Probe-verified · tier 2 of 3

Probed live on 2026-09-26 against rubric v1.2. 2 of 5 checks passed. 2 unknown.

- UNKNOWN — Markdown negotiation (`Accept: text/markdown`)
- UNKNOWN — Markdown twin at a predictable URL (`/page.md`)
- PASS — llms.txt (`/llms.txt`)
- FAIL — API catalog (`RFC 9727`)
- PASS — MCP server card answers (`/.well-known/mcp/server-card.json → tools/list`)

MCP tools (from tools/list on 2026-09-26): get_receptionist_benchmark, get_catalog, estimate_media_job, get_balance, get_job, get_downloads, prepare_upload, create_media_job, unlock_job, get_answering_line_offer, set_up_answering_line, get_answering_line, buy_pack

## Unverified actions

Read from the page's own content, with the wording each was drawn from. Inference is kept separate from tested facts; an agent completing the action is tier 3.

- **buy** — "" → `https://odilelabs.com/mcp`
- **quote** — "" → `https://odilelabs.com/drafts`

## Summary

Odile Labs provides AI receptionist services, meeting note-taking, and media formatting tools for small businesses in the US and Canada, serving trades like HVAC, plumbing, roofing, and salons with phone answering and business support.

## Context

82 sites in this index share the category "customer support software"; 21 are transactional.

## How we grade

- tier 1 — **Declared**: The site says agents are welcome in its robots.txt. A permission, not a capability.
- tier 2 — **Probe-verified** (this site): We fetched the site and tested each signal ourselves. Dated, repeatable, re-checked on a schedule.
- tier 3 — **Behaviourally verified**: An agent completed the action end to end — booked, bought, submitted — and it worked.

## About this record

Known Good probes sites live and publishes what was tested and when.
Method: https://knowngood.sh/about.md · Rubric: https://knowngood.sh/benchmark

How we found this site: probe discovery. This site didn't declare agent access — we found it by checking the open web. Everything above was tested the same way, against the same rubric, on the date shown. [How we choose what to check, and how to opt out](https://knowngood.sh/bot)

## Where this sits

- United States: https://knowngood.sh/country/US
- business: https://knowngood.sh/type/business
- customer support software: https://knowngood.sh/category/customer-support-software
- workflow automation software (also in): https://knowngood.sh/category/workflow-automation-software
- business consulting (also in): https://knowngood.sh/category/business-consulting
- Browse: https://knowngood.sh/browse
- Rubric: https://knowngood.sh/benchmark