# mcp.chatbase.co — customer support software — 2 of 5

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> Probe-verified (tier 2 of 3). Last checked 2026-09-26. 2 of 5 capability checks passed. 2 unknown.

- host: mcp.chatbase.co
- url: https://mcp.chatbase.co/
- category: customer support software
- type: business
- language: en

## Probe-verified · tier 2 of 3

Probed live on 2026-09-26 against rubric v1.2. 2 of 5 checks passed. 2 unknown.

- UNKNOWN — Markdown negotiation (`Accept: text/markdown`)
- UNKNOWN — Markdown twin at a predictable URL (`/page.md`)
- PASS — llms.txt (`/llms.txt`)
- FAIL — API catalog (`RFC 9727`)
- PASS — MCP endpoint answers tools/list (`initialize → tools/list, no credentials`) · on 26 Sep 2026 · served from www.chatbase.co
  - ABSENT — MCP server card (`/.well-known/mcp/server-card.json`): absent; not scored
  - Platform-supplied: yes — served from www.chatbase.co; not scored
- PASS — Other agent files at well-known paths (`agent-skills/index.json · oauth-authorization-server · oauth-protected-resource · http-message-signatures-directory`): found: OAuth authorization server metadata, OAuth protected resource metadata; not scored

MCP tools (from tools/list on 2026-09-26, served from www.chatbase.co): search_chatbase, query_docs_filesystem_chatbase, submit_feedback

## Summary

AI customer experience platform providing AI agents that resolve customer support issues across chat, email, WhatsApp, Slack, and voice, supporting actions like Shopify orders, Stripe refunds, and scheduling in 95+ languages for over 10,000 businesses.

## Context

82 sites in this index share the category "customer support software"; 21 are transactional.

## How we grade

- tier 1 — **Declared**: The site says agents are welcome in its robots.txt. A permission, not a capability.
- tier 2 — **Probe-verified** (this site): We fetched the site and tested each signal ourselves. Dated, repeatable, re-checked on a schedule.
- tier 3 — **Behaviourally verified**: An agent completed the action end to end — booked, bought, submitted — and it worked.

## About this record

Known Good probes sites live and publishes what was tested and when.
Method: https://knowngood.sh/about.md · Rubric: https://knowngood.sh/benchmark

How we found this site: probe discovery. This site didn't declare agent access — we found it by checking the open web. Everything above was tested the same way, against the same rubric, on the date shown. [How we choose what to check, and how to opt out](https://knowngood.sh/bot)

## Where this sits

- business: https://knowngood.sh/type/business
- customer support software: https://knowngood.sh/category/customer-support-software
- AI agents (also in): https://knowngood.sh/category/ai-agents
- workflow automation software (also in): https://knowngood.sh/category/workflow-automation-software
- Browse: https://knowngood.sh/browse
- Rubric: https://knowngood.sh/benchmark